Question 1

How does the lost-pet QR tag work?

Accepted Answer

Every pet gets a QR tag. Anyone who finds your pet scans it with any phone camera — no app and no account — which opens your pet's public profile and a direct chat to you, and you get an instant notification so you can arrange a safe return.

Question 2

Do I need to download an app for someone to return my pet?

Accepted Answer

No. The person who finds your pet needs nothing installed — scanning the QR opens a web page where they can reach you. You use the free Paws app to manage your pet and receive alerts.

Question 3

Is Paws free?

Accepted Answer

Yes. Profiles, the QR safety tag and finder chat are always free. Paid Plus and Max plans add fuller search, custom reminders, more AI symptom triage and breeding chat, and a Family Plan covers up to four people.

Question 4

What else can Paws do besides lost-pet safety?

Accepted Answer

Paws keeps profiles, vaccination and health records and shared photo albums, lets you find and book nearby vets, groomers and shops, offers AI-backed symptom triage, and includes a community feed for events, lost-and-found and adoption.

Question 5

Which devices does Paws support?

Accepted Answer

Paws is available for iPhone and Android, in English, Arabic and French.

Question 6

Is Paws the same as other 'paws' pet websites?

Accepted Answer

No. Paws at paws.solutions is a pet care mobile app and platform for pet owners and pet businesses — lost-pet QR tags, health records, bookings, shopping and AI symptom triage. It is a different company from any animal shelter, rescue group or other organization that also uses the word 'paws' in its name.